Privacy Policy & Secure Ordering

WesPay is committed to safeguarding your privacy. The following is our policy for ensuring the privacy of any personally identifiable information that may be gathered on our Internet site.

WesPay's Commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. WesPay encrypts billing information wherever WesPay requests it. To purchase products or subscribe to services, visitors to wespay.org must log in to the secure portion of our website. When billing information is required, the site employs HTTPS, which includes SSL encryption. All WesPay staff, agents and contractors with access to personal information obtained on WesPay websites are kept up-to-date on our security and privacy policies and are also bound to adhere to this policy.

Your Web Site Visits

You do not need to provide any personal information to visit public sections of this website. To evaluate this website and improve our service to you, our web servers may automatically collect usage data, such as Internet provider address, browser type and access time.

We may use your IP address to help diagnose problems with our servers and to administer the website. Data gathered from logging your IP address is not tied to your personal information and is not used to identify you.

Collecting Information

This website will only collect personally identifiable information from you if you voluntarily supply it (e.g., membership and conference registrations, purchasing WesPay’s products, enrollment in WesPay programs, surveys, etc.). WesPay is the administrator of this website and the only organization that uses the information collected on this website. WesPay does not sell or rent information from this website. However, WesPay does provide the contact information for conference attendees to exhibitors and sponsors of WesPay’s annual Payments Symposium.

Cookies

Like most websites, our server may place a “cookie,” or small file, in the browser of a visitor's computer. This cookie will assign a user a unique number that allows this website to save information so that the information does not need to be re-entered and makes it more convenient for you to use the website. Data on the website usage we collect using cookies is not tied to your personal information and is only used in aggregate form. At no time will this cookie reveal to others any information about you.

Information You Submit

If you register to access various services on the website, you may be asked to complete online registration forms and submit personal information such as your name, address, phone number, e-mail address, payment method and personal preference information. You may be asked to confirm enrollment or your identity by entering a User ID and password, clicking on “acceptance buttons,” or other methods to verify your identity. You also may be asked to submit additional personal information or financial information in order to use certain specific services. By using our website you consent to WesPay’s collection and use of your personally identifiable information for its intended purpose as described above.

How We Use Your Information

The personal information you provide not only enables you to access various services offered on the website, but also enables us to provide you with better service generally. We may use this information to contact you, to respond to an inquiry we receive from you, or to keep you informed about WesPay and its services. If you choose to communicate with WesPay by e-mail, then e-mail from WesPay to you will be considered to be sent with your consent and will be accessible to anyone who has access to your e-mail. Should you need to change your personally identifiable information (such as zip code) you can email memberservices@wespay.org.

We may collect e-mail addresses to improve our service to our members and website users. In some cases, we may contact you to let you know about new products or services. If you do not wish to be contacted by us for this purpose, or you believe you are receiving our communications in error or no longer want to receive them, you may inform us by clicking on the “unsubscribe” link in any e-mail from WesPay marketing a product or service. We will discontinue this type of contact with you within [10] days after we receive your e-mail.

We request that you protect the confidentiality of any User ID and password you use to access any of your services online. You are responsible for all activity on the website accessed by your User ID and password. Access by WesPay’s employees or consultants to any personal information you provide is limited to only information necessary to provide the business service offered and to allow employees or consultants to perform their duties for WesPay.

To provide you with services offered on the website, or to complete transactions or requests you initiate on the website, we may transfer you to outside services provided by third-party operators. In certain instances, the third-party content may be “framed” in such a way that it appears that you are still on WesPay’s website. In such cases, we will have agreements with those third parties whose websites you may be transferred to, under which the third parties agree to maintain the confidentiality of your personal information and to use it only to help us serve you.

Sharing Your Information with Third Parties

Other than as set forth herein, we will not disclose your personal information to third parties without your written consent (which consent may be obtained electronically, such as by e-mail), unless we reasonably believe the disclosure is essential to the conduct of the company’s business or to provide services to you, including but not limited to where such disclosure is required by law, or if we believe such action is necessary in order to: (1) conform to the requirements of the law or comply with legal process served upon us; (2) protect or defend our legal rights or property, this website, or our users; (3) investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions for using this website; or (4) resolve customer disputes or inquiries.

We engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, and delivering packages. They have access to personal information needed to perform their functions, but may not use it for other purposes. We do not provide your personal information to third parties for telemarketing, e-mail or direct mail solicitation.

Links

While browsing the website, you may encounter hypertext links to other third-party operated websites. These other third-party websites may send their own cookies to you, log your IP address and otherwise collect data or solicit personal information. WESPAY DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEBSITE FOR FURTHER INFORMATION.

Surveys and Contests

From time-to-time our site may request information from users via surveys and/or polls. Participation in these surveys and/or polls is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code or age level). Contact information may be used to notify the winners and award prizes or other special promotions, if any. Survey information may be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

Our policies and procedures limit access to personal information to those with a business reason to know such information.

WesPay employs Secure Sockets Layer (SSL) technology to encrypt the transmission of nonpublic, personally identifiable financial and transaction information over the Internet. WesPay also utilizes additional security devices, such as firewalls, security patches and anti-virus programs, to protect nonpublic, personally identifiable information. Access to nonpublic, personally identifiable financial information is limited, through password protection devices and physical safeguards, to authorized employees as necessary to perform the requested transaction. We reveal only partial digits of your credit card numbers when confirming an order. We transmit the entire credit card number to the appropriate credit card company during order processing. We cannot, however, guarantee the confidentiality or security of your browser or any communication transmitted or accessible over the Internet. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

WesPay works to maintain the privacy of any personally identifiable information (name, mailing address, e-mail address, etc.) that may be collected though our website. This website has security measures in place; however, WesPay does not represent, warrant or guarantee that personal information will be protected against unauthorized access, loss, misuse or alterations. Similarly, WesPay disclaims liability for personal information submitted through this website. Users are hereby advised that they submit such personal information at their own risk.

Changes to Policy

WesPay reserves the right to change this policy at any time. Please review the contents of this Privacy Policy frequently, as we may amend it from time to time to reflect changes in our services and our policies relating to data privacy. Amendments will become effective when posted on the website. WesPay will not provide you with a notice of any change in this website policy. It is your responsibility to monitor and review any updates to this Privacy Policy. Your continued use of this website, or online services provided by WesPay, after such posting will be deemed as your acceptance of all changes to our Privacy Policy.

You may direct questions regarding this policy to: info@wespay.org.

Effective Date of Policy: November 1, 2012

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Privacy Policy & Online Secured Ordering | Refunds & Returns Policy
300 Montgomery St, Suite 400 / San Francisco, CA 94104 Phone: (415) 433-1230 / Fax: (415) 433-1370