Questions?

Contact Kim Bickford
VP - Member Services

Email:
kbickford@wespay.org
Phone:
(415) 373-1183

Keynote Speakers

Michael Croal, Senior Director

Presenting:
How are ePayments Driving the New Branch Model?
Monday, September 19, 2011


The world of Electronic Payments has grown exponentially over the past few years. Although riding the rails of Card and ACH, the delivery channels are much different. Mobile P2P, Near Field Communications, eWallets and others are driving customers and members out of the branch networks. Good for FTE reduction, but bad for cross-selling products such as investments and other services. What does the branch model of the future look like? Michael Croal of Cornerstone Advisors will provide insight around the growing use of electronic payments, how they are affecting branch traffic, and ideas you should consider as you change your branch model to fit the changing needs of your market.

Michael Croal brings close to 20 years experience in the financial services industry offering a unique blend of skills in technology, operations and project management. As Senior Director at Cornerstone, Michael offers in-depth knowledge in all aspects of banking technology combined with strong operations and managerial experience.

Mohammad Khan, President & Founder

Presenting:
POS Strategy and Update
Tuesday, September 20, 2011


From cash to checks to entering PINs and now waving smart-phones, Point of Sale technology seems to move faster than merchant strategy. Mohammad Khan, President and Founder of ViVOtech will discuss how POS transactions are changing the way we do business, how merchants are adapting, what consumers want and how Near Field Communications will change everything.

Mohammad Khan is the President and Founder of ViVOtech Inc. Mr. Khan held several engineering, marketing and business development management positions during the 15 years he worked with VeriFone. Joining VeriFone in its early stage in 1983, Mr. Khan helped the company develop its payment automation systems and later helped successfully market these products in more than 96 countries.

 

Michael Croal

Michael Croal
Senior Director
Cornerstone
Advisors, Inc

 

 

 

 

 

Mohammad Kahn

Mohammad Khan
President & Founder
ViVOtech Inc

 

 

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