Card Dispute Resolutions (Two-Part Series)

Part one of this course Card fraud is a lucrative business for fraudsters. During the last decade, the United States experienced several large data breaches that exposed protected consumer data and resulted in significant losses for financial institutions and merchants. This course outlines sound business practices an organization should consider to reduce loss and minimize frustrated cardholders, and identifies tools that are available to assist in combating card fraud. Part two covers operational risk results from inadequate or failed internal processes, people, systems or external events. Fraud risk is intentional misconduct or deliberate deception caused by internal or external parties. This course examines operational and fraud risks in the ACH Network and identifies techniques payments professionals can use to mitigate these risks.

Dates:  05/29 and 05/31
Time:  11:00am - 12:30pm PT
Level:  Intermediate/Advanced
Renewal Credits:  1.2 AAP/NCP credits per hour

Registration Fees:
WesPay Member:  $399 for series and phone line
Non Member:  $798 for series and phone line
AAP & NCP Discount:  Automatic 10% discount
Training Subscription:  Eligible
Training SubscriptionPlus+:  Not Eligible

5/29/2018 - 5/31/2018

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